• Associate General Manager, Premium Ticket Sales - TCU

    Job Locations US-TX-Fort Worth
    Posted Date 3 weeks ago(11/26/2018 10:33 AM)
    # of Openings
    Ticket Sales
  • Overview

    IMG Learfield Logo

    IMG Learfield Ticket Solutions are looking for the best and brightest that have the desire to be a part of the leader of a growing industry that is revolutionizing how college athletics operate. Members of our team come in with a passion and commitment to be the best and are motivated by the opportunity to grow their respective careers. IMG Learfield Ticket Solutions was recently named the Best Organization to work for in sports in a national contest conducted by TeamworkOnline.  http://teamworkonline.com/img_learfield_named_best_sports_organization.cfm


    For more information, please visit our website http://imglearfieldticketsolutions.com/.


    The Associate General Manager is responsible for selling various ticket packages and leading in in the overall sales management of the property.  The expectation is this person will be a team leader in outside sales and be responsible for prospecting, setting appointments and closing B2B sales.  The Associate GM will also be heavily involved in other selling activities related to season tickets, partial plans, group tickets, customer service and other ticket products created in the future.  Additionally, the Associate GM will be responsible for hiring, training, mentoring, motivating and coaching the ticket sales staff based on IMG Learfield Ticket Solutions' MVP. The person in this position will also be responsible for assisting the GM in developing and implementing a ticket sales strategy designed to meet or exceed the annual sales goals set forth by senior management.



    • Responsible for the recruiting, hiring and professional development of at least 2 or more ticket sales staff
    • Sell season, partial, group and single game inventory for all ticketed sports. 
    • Heavy focus on outside sales and will be responsible for prospecting for leads, setting appointments and closing B2B sales.
    • Effectively manage various group assets / experiences in order to maximize group ticket sales at all home games
    • Achieve and exceed weekly, monthly and annual sales goals established by management
    • Responsible for MVP training, coaching and mentoring for ticket sales staff
    • Responsible for assisting the GM with administrative (ticket office, marketing, development and multimedia) relationship building
    • Work all home games, performing various ticket sales and service duties throughout the game
    • Act proactively to create opportunities for new business with existing customers
    • Provide superior customer service to clients throughout the season
    • Miscellaneous duties as assigned by General Manager


    • Bachelor’s Degree in Sports Administration or business field, or equivalent work experience
    • Minimum of three (3) years experience working in sales with collegiate and/or professional sports team.
    • At least 1 year of Managerial experience preferred
    • Superior communication skills, collaborative with strong leadership and interpersonal skills.
    • Results oriented leader with proven ability to motivate people and maximize revenue production.
    • Proven track record in ticket sales – in terms of both personal accomplishments and leading successful sales teams.
    • Must be enthusiastic, creative and able to think both strategically and tactically. 
    • Ability to work in a dynamic, high paced environment. 
    • Highest level of personal and professional integrity and ethics
    • Strong customer service skills
    • Experience working with Paciolan or Ticketmaster/Archtics ticketing systems preferred 

    EEO Statement

    It is the policy of IMG College not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.



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