• Manager, Quality Assurance

    Job Locations US-GA-Duluth
    Posted Date 1 month ago(10/18/2018 10:15 AM)
    # of Openings
  • Overview

    IMG College is the nation’s leading collegiate sports marketing company, offering national, regional, and local multi-platform marketing opportunities targeting 190 million college sports fans – the largest and most attractive sports fan base.  IMG College employs more than 700 people in nearly 100 offices throughout the U.S. IMG College is a division of IMG Worldwide, a global sports, fashion, and media business.


    ***No solicitation from 3rd party vendors***

    The Manager, Quality Assurance position is responsible for establishing a quality assurance system that promotes customer satisfaction and that positively affects the financial performance of the Company. The selected candidate will champion continuous improvement efforts and defect reduction initiatives to establish an effective Quality Management System (QMS).

    Essential Functions

    • Serves as the primary quality control resource for problem identification, resolution, loss reporting and continuous improvement
    • Initiates and implements quality improvement activities as appropriate (e.g., Kaizen, Six Sigma, ISO) to raise the performance of the company’s product lines.
    • Designs, implements and documents procedures for process control, process improvement, testing and inspection Educates and trains employees as to their impact in the quality management system.
    • Establishes and implements metrics (process capability, control charts, measurement quality) for monitoring system effectiveness and to enable managers to make sound product quality decisions. 
    • Performs root-cause analysis and other problem solving activities to identify effective corrective actions and process improvements. 
    • Establishes collection and analysis systems of statistical data to predict trends that will affect improvement of product quality. 
    • Analyzes customers’ product specifications to establish efficient, cost-effective requirements for ease of manufacture and reproducibility. 
    • Develops process certification standards and assist in process certification. 
    • Monitors vendor performance and establish criteria and rating system for critical vendors.
    • Reviews customer purchase orders, contracts, and change requests to ensure that the necessary criteria and provisions are included in quality and process plans. 
    • Interacts with customers to identify opportunities to improve quality and establish feedback with manufacturing and development personnel. 
    • Oversees calibration and testing programs. 
    • Reports to management on quality issues, trends and losses. 
    • Reviews suppliers purchase orders and establish supplier quality requirements. 
    • Participates in internal and external quality audits. 
    • Interfaces with supplier and customer quality representatives concerning problems with quality control and assure that effective corrective action is implemented. 
    • All other reasonable duties, as assigned. 


    • Bachelor’s degree in mechanical engineering, electrical engineering, manufacturing engineering or business administration, or equivalent number of years of experience.
    • 4 years of experience in QA systems implementation and management, with two (2) years as a CQE/CQM in a medium-size manufacturing environment.
    • Preference for Six Sigma certification, with a proven track record of business performance improvement.


    • Communication Proficiency
    • Decision Making
    • Organizational Skills
    • Problem Solving/Analysis
    • Results Driven
    • Technical Capacity
    • Thoroughness
    • Time Management


    • Limited travel may be required.

    EEO Statement

    IMG College is an affirmative action-equal opportunity employer. It is the policy of IMG College not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.


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