• Associate General Manager, Ticket Sales - University of Houston

    Job Locations US-TX-Houston
    Posted Date 1 month ago(6/18/2018 3:43 PM)
    # of Openings
    Ticket Sales
  • Overview

    IMG Learfield Logo

    IMG Learfield Ticket Solutions are looking for the best and brightest that have the desire to be a part of the leader of a growing industry that is revolutionizing how college athletics operate. Members of our team come in with a passion and commitment to be the best and are motivated by the opportunity to grow their respective careers. IMG Learfield Ticket Solutions was recently named the Best Organization to work for in sports in a national contest conducted by TeamworkOnline.  http://teamworkonline.com/img_learfield_named_best_sports_organization.cfm


    For more information, please visit our website http://imglearfieldticketsolutions.com/.


    The Associate General Manager is primarily responsible for selling various ticket packages and overall sales management of the property. Primarily focused on selling group and hospitality ticket packages; while coordinating large group and theme nights, directed at generating ticket sales. The expectation is this person will be a team leader in outside sales and be responsible for prospecting, setting appointments and closing B2B sales.  The Associate GM will also be heavily involved in other selling activities related to season tickets, partial plans, group tickets, customer service and other ticket products created in the future.  


    • Sell season, partial, group and single game inventory for all ticketed sports. 
    • Heavy focus on outside sales and will be responsible for prospecting for leads, setting appointments and closing B2B sales.
    • Effectively manage various group assets / experiences in order to maximize group ticket sales at all home games
    • Achieve and exceed weekly, monthly and annual sales goals established by management
    • Assist GM with ongoing MVP training, coaching and mentoring for ticket sales staff
    • Assist GM with recruiting, hiring, goal setting and professional development of ticket sales staff
    • Assist GM with administrative (ticket office, marketing, development and multimedia) relationship building
    • Work all home games, performing various ticket sales and service duties throughout the game
    • Act proactively to create opportunities for new business with existing customers
    • Provide superior customer service to clients throughout the season
    • Miscellaneous duties as assigned by General Manager



    • Bachelor’s Degree in Sports Administration or business field, or equivalent work experience
    • Minimum of three (3) years experience working in sales with collegiate and/or professional sports team.
    • Superior communication skills, collaborative with strong leadership and interpersonal skills.
    • Results oriented leader with proven ability to motivate people and maximize revenue production.
    • Proven track record in ticket sales – in terms of both personal accomplishments and leading successful sales teams.
    • Must be enthusiastic, creative and able to think both strategically and tactically. 
    • Ability to work in a dynamic, high paced environment. 
    • Highest level of personal and professional integrity and ethics
    • Strong customer service skills
    • Experience working with Paciolan or Ticketmaster/Archtics ticketing systems preferred 
    • Experience working with CRM systems such as ACT, Goldmine, Salesforce.com, Microsoft CRM, etc
    • Willingness and ability to work long hours, including holidays and weekends as required.

    EEO Statement

    It is the policy of IMG College not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.



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