Partner Services Coordinator - East Carolina University

US-NC-Greenville
3 weeks ago
ID
2017-3860
# of Openings
1
Category
Administrative/Clerical

Overview

IMG is a global leader in sports, fashion, events and media, operating in more than 30 countries. The company manages some of the world’s greatest sports figures and fashion icons; stages hundreds of live events and branded entertainment experiences annually; and is a leading independent producer and distributor of sports and entertainment media. IMG also specializes in sports training and league development, as well as marketing, media and licensing for brands, sports organizations and collegiate institutions. IMG is part of the Endeavor (formerly WME | IMG) network.

 

IMG College is the nation’s leading collegiate sports marketing company, offering national, regional, and local multi-platform marketing opportunities targeting 190 million college sports fans – the largest and most attractive sports fan base.  IMG College employs more than 700 people in nearly 100 offices throughout the U.S. IMG College is a division of IMG Worldwide, a global sports, fashion, and media business.

Responsibilities

• All aspects of corporate sponsorship support, including:
-Supporting new business and potential partners at the property level with the ability to manage local, regional and national sponsor support issues
-Developing sponsorship packages designed to meet clients’ needs
-Support closing of new business
-Expertly fulfilling IMG College activation requirements exceeding client expectations

• Fulfilling advertising/sponsorship packages, including:
-Signage fabrication and installation
-Management of merchandise, tickets, autographed items, and other related hospitality items
-Management of property trade agreements and oversight of corporate requirements concerning tracking and usage
-Flawless Promotional execution (event, community, in-market, and in-business)
-Organize and run partner events and functions including as primary liaison to our Partner and University services group, Events group and Premium hospitality

• Fulfillment of IMG College regional and national partnerships, including:
-Serving as the main property contact for the IMG Sponsor Services team and client contact
-Responsible for regular and ongoing communication throughout the organization and flawless contract execution
-Development of efficient procurement and delivery strategies as it relates to servicing these accounts
-Managing inventory aspects of the operation, including:
-Coordinating with other sales executives on inventory availability
-Coordinating with vendors and appropriate University personnel to ensure all contract fulfillment is executed within scope of project and on time
-Supporting sales strategists and sellers on client presentation materials

• All aspects of customer service and client relationship building, including:
-Cultivating relationships with current and prospective sponsors
-Entertaining existing and new sponsors during hospitality and athletic events
-Assisting the local, regional and national sales teams in managing and handling their accounts and contacts as it relates to the property

• Partnership marketing
-Assists in development and implementation of marketing initiatives intended to increase partner exposure on property and within the community

• Conceptual sales / fulfillment
-Deliver on all sales commitments made to partners throughout the sales cycle
-Provides status updates to sales leaders and partners on a regular basis
-Generation of new conceptual and experiential sales platforms through an ongoing knowledge base of pertinent developments at the property and institutional level
-Identifies and pursues local sales opportunities with new and existing sponsors

• Customer Relationship Management database (KORE) administration
-Entering and confirming all applicable data as it relates to inventory, sales, and clients into the company CRM
-Responsible for keeping the property sales staff and media crews apprised of KORE system needs and requirements
-Provides reports and information about all property sales data from the CRM as needed

• Other duties as assigned
 

Qualifications

  • Bachelor’s degree (or equivalent work background)
  • Demonstrated track record of success in a sports marketing environment supporting a sales group is strongly preferred
  • A history of success in a media, entertainment or sports organization would be strongly preferred.
  • Experience in a customer service/support role is essential
  • Diligent self-starter and project manager
  • Innovative, energetic and self-motivated
  • Excellent communication and organizational skills
  • Superior knowledge of the MS suite with an emphasis on Word, Excel and PowerPoint
  • Experience with CRM tools and systems management skills would be preferred
  • Client facing abilities – poised with the ability to present in a business setting
  • An entrepreneurial spirit
  • Relationship-based selling approach
  • Creative solution development

EEO Statement

IMG College is an affirmative action-equal opportunity employer. It is the policy of IMG College not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

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